FAQ
Customer Help Centre
If you can’t find what you are looking for on our website, please get in touch – we are always happy to help.
A: FTN Shipping Group provides a comprehensive range of shipping services, including global freight solutions, logistics expertise, and customized shipping solutions tailored to meet the unique needs of our clients. Whether it’s import, export, or domestic shipping, we have you covered.
A: Tracking your shipment is easy with FTN Shipping Group. Simply use our online tracking tool available on our website. Enter your shipment details, and you’ll get real-time updates on the status and location of your cargo. Our user-friendly interface ensures a seamless tracking experience.
A: Yes, we take care of customs clearance for international shipments. Our experienced team is well-versed in navigating the complexities of customs procedures worldwide. We ensure that your shipments comply with all relevant regulations, facilitating a smooth and hassle-free clearance process.
A: At FTN Shipping Group, the security of your cargo is our top priority. We employ advanced tracking and monitoring systems to keep a close eye on your shipments throughout their journey. Additionally, our partnerships with reputable carriers and adherence to industry best practices ensure that your cargo reaches its destination securely and intact.
A: Absolutely! We understand that each shipment is unique. FTN Shipping Group prides itself on offering personalized shipping solutions. Our team works closely with clients to understand their specific requirements and crafts tailored solutions that address their unique logistics challenges. Whether it’s special handling, packaging, or delivery specifications, we are here to accommodate your needs.
